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AppSense Support Toolkit

Posted by Gareth Beaumont on February 26, 2015  /   Posted in General  /  0 comments

  Until recently, the AppSense Support team relied heavily on the Support Script for collecting information about customer environments to help them in troubleshooting and replicating issues in-house. The Support Script served its purpose, but as times change so do requirements.  We’ve developed a new tool for your use, the Support

Obsessing Over the Details, So Your Users Don’t Have To

Posted by Peter Johnson on February 19, 2015  /   Posted in General  /  0 comments

One of the big reasons that enterprise file sync and sharing (EFSS) products are so popular these days is that they take functions that are complicated behind the scenes and make them look easy to the user. This starts with the heavy lifting of moving files back and forth efficiently

The Power of Exclusion

Posted by Richard King on February 12, 2015  /   Posted in General  /  0 comments

One thing that comes up often when talking to AppSense Support is whether customers have configured various exclusions.  Additionally, the following articles, which address exclusions, are the two most viewed articles on the Knowledgebase: TN-150517 – Recommended AppSense Excludes for Citrix Hooks TN-150728 – Recommended Anti-Virus/AppSense Exclusions To understand why

Helping Us Help You: AppSense Troubleshooting Best Practices

Posted by Matt Walsh on February 03, 2015  /   Posted in General  /  0 comments

As a Senior Solutions Engineer, I see many high priority / high impact issues that require detailed analysis of a complex set of moving parts.  This often includes memory dump analysis, in-depth log analysis, cross-platform interoperability issues, and generally finding creative solutions to tricky problems. The urgency and complexity of

Windows 10 and DesktopNow

Posted by Jon Rolls, CTO of Desktop on January 30, 2015  /   Posted in General  /  0 comments
Windows 10 Start Menu

At the start of October 2014, Microsoft released the first preview of its next Windows operating system, namely Windows 10. Scratch beneath the surface and the first preview that was released was closer to something like Windows 8.2, with a preview of the next generation user interface, including the sorely-missed start

Webinar On-Demand: Improving Clinical Productivity in a Multi-Platform Environment Research Study White Paper now available!

Posted by Simon Clephan on December 30, 2014  /   Posted in General  /  0 comments
HDM thumb

On December 11, AppSense, in conjunction with Health Data Management, hosted a live webinar on Improving Clinical Productivity in a Multi-Platform Environment. The webinar featured Nick Volosin, CTO of Alameda Health System, who discussed how technology can be deployed to improve clinical productivity in a multi-platform environment, while at the

Happy Holidays, and Thanks for a Wonderful 2014

Posted by Doug Lane on December 22, 2014  /   Posted in General  /  0 comments
Screen Shot 2014-12-22 at 2.16.55 PM

As the year winds down, we’d like to raise a glass to our customers, partners, and friends to wish you all a very happy holiday season. It’s been a fun year at AppSense, and we’re extremely proud of all that we have accomplished in 2014. Thanks to the relationships our

AppSense Cleans Up at the SVC Awards

Posted by Doug Lane on December 04, 2014  /   Posted in General  /  0 comments

The Storage, Virtualization, Cloud (SVC) Awards applauds organizations doing innovative work in the cloud, virtualization, and storage sectors. They recognize excellence in all areas of the industry, including: IT teams that apply technology to deliver business value Vendor technologies that make an impact in real-world situations Value-added resellers and solution providers

Four Keys to User Experience Success

Posted by Doug Lane on November 20, 2014  /   Posted in General  /  1 comment

When HASSELL began their VDI project, they had two important goals in mind: Deliver a user experience that equals or surpasses what users were accustomed to on physical PCs Don’t break the bank doing it Because HASSELL approached their project with user experience in mind, their VDI environment was received

We’re All About That Base

Posted by Bassam Khan on November 12, 2014  /   Posted in General  /  2 comments

Every growing enterprise company knows it needs a top partner ecosystem to reach the stratosphere.  18 months ago we began a singular engineering focus to deliver the very best products to the market in a way that our customers wanted to purchase them. Our new go to market strategy are

Hello Dell World! Hello Nutanix!

Posted by Bassam Khan on November 03, 2014  /   Posted in General  /  2 comments
Dell World

It’s that time of year again. Weird Austin is once again celebrating their local heroes by hosting Dell World 2014. We’ve just dispatched our best and brightest with explicit instructions to avoid 6th Street, not to go to the Oasis, and under no circumstances to be found in Hamilton Pool

Goodbye Barcelona and Thank You

Posted by Doug Lane on October 22, 2014  /   Posted in General  /  0 comments
VMWorld Team thumb

Wow, what a great show. VMworld Barcelona certainly lived up to the hype, and as promised we had a great team on the ground to help you along your journey to the optimal VMware desktop experience. We spoke to hundreds of you, and had a great time doing it. We’d

Windows 10: Your Next Profile Challenge

Posted by Stephan Orwat on October 15, 2014  /   Posted in Desktop Management, General  /  1 comment
Windows 10

Microsoft just released a technical preview of Windows 10, the next generation of its dominant desktop operating system. Along with the re-introduction and improvement of the start menu, and a slew of new features, there’s some under the hood stuff we need to talk about. In particular, Windows 10 brings a

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