DataNow- Electing to Exclude

Posted by Robin Rowe on March 26, 2015  /   Posted in DataNow, General  /  0 comments
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Today I’d like to talk about a couple of new, powerful features introduced in the DataNow 3.5 Windows client that offers administrative control over what data is allowed to sync (exclusions) and what data is excluded from being populated automatically in a user’s cache by default in automatic map points (electives).

Oil & Gas ICT Leader 2015 Event

Posted by Gareth Kitson on March 25, 2015  /   Posted in General  /  0 comments
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Last week we had the pleasure of once again joining up with our friends Citrix, Lakeside Software, and Atlantis Computing to attend the Oil & Gas ICT Leader 2015 event in Aberdeen, Scotland. Over 200 IT leaders from the oil and gas industry attended the speaker and round table sessions to

Introducing AppSense Insight

Posted by Doug Lane on March 24, 2015  /   Posted in General  /  0 comments
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  AppSense customers have a deep toolbox to solve desktop problems, but figuring out where to start is sometimes the hardest part. For example, it isn’t always obvious whether problems like slow logon times affect all users, or just a subset. And even if you understand the scope of the

The Ultimate Desktop Experience Roadshow

Posted by Gareth Kitson on March 23, 2015  /   Posted in General  /  0 comments
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For years desktop virtualization has promised to be a silver bullet in end user computing. However many early adopters have struggled to realize the performance required in enterprise computing at a balanced cost with upfront CapEx being a barrier to adoption. With that in mind, AppSense, Atlantis Computing, Dell, Lakeside

Who ate my Cookie?

Posted by Manuel Kochgruber on March 10, 2015  /   Posted in General  /  0 comments
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  In this article, I’m going to cover an interesting troubleshooting exercise undertaken by the Solution Engineering team while investigating a DataNow issue whereby the Windows Client would intermittently lose its connection to the server and prompt the user to re-enter their credentials. To set the scene, AppSense DataNow is

AppSense Support Toolkit

Posted by Gareth Beaumont on February 26, 2015  /   Posted in General  /  0 comments
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  Until recently, the AppSense Support team relied heavily on the Support Script for collecting information about customer environments to help them in troubleshooting and replicating issues in-house. The Support Script served its purpose, but as times change so do requirements.  We’ve developed a new tool for your use, the Support

Deploying AppSense to Physical Machines (2 of 3)

Posted by Vince Tortonesi on February 24, 2015  /   Posted in Desktop Management  /  0 comments
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Last time I talked about using AppSense on physical machines to assist with migrations. This week I’d like to talk about using our technology in application break/fix scenarios. Based on the incident type, the time spent by IT or the user themselves during troubleshooting can be significant and impact your business.

Obsessing Over the Details, So Your Users Don’t Have To

Posted by Peter Johnson on February 19, 2015  /   Posted in General  /  0 comments
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One of the big reasons that enterprise file sync and sharing (EFSS) products are so popular these days is that they take functions that are complicated behind the scenes and make them look easy to the user. This starts with the heavy lifting of moving files back and forth efficiently

The Power of Exclusion

Posted by Richard King on February 12, 2015  /   Posted in General  /  0 comments
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One thing that comes up often when talking to AppSense Support is whether customers have configured various exclusions.  Additionally, the following articles, which address exclusions, are the two most viewed articles on the myAppSense.com Knowledgebase: TN-150517 – Recommended AppSense Excludes for Citrix Hooks TN-150728 – Recommended Anti-Virus/AppSense Exclusions To understand why

Deploying AppSense to Physical Machines (1 of 3)

Posted by Vince Tortonesi on February 05, 2015  /   Posted in Desktop Management  /  0 comments
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For over a decade, AppSense has been solving centralized computing challenges with established use cases like VDI and published apps. However what’s often overlooked, is the value AppSense brings to your physical desktop estate. As a brief refresher, AppSense centrally stores the desktop and application settings on a per-user, per-app basis within a SQL

Helping Us Help You: AppSense Troubleshooting Best Practices

Posted by Matt Walsh on February 03, 2015  /   Posted in General  /  0 comments
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As a Senior Solutions Engineer, I see many high priority / high impact issues that require detailed analysis of a complex set of moving parts.  This often includes memory dump analysis, in-depth log analysis, cross-platform interoperability issues, and generally finding creative solutions to tricky problems. The urgency and complexity of

Windows 10 and DesktopNow

Posted by Jon Rolls, CTO of Desktop on January 30, 2015  /   Posted in General  /  0 comments
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At the start of October 2014, Microsoft released the first preview of its next Windows operating system, namely Windows 10. Scratch beneath the surface and the first preview that was released was closer to something like Windows 8.2, with a preview of the next generation user interface, including the sorely-missed start

Webinar On-Demand: Improving Clinical Productivity in a Multi-Platform Environment Research Study White Paper now available!

Posted by Simon Clephan on December 30, 2014  /   Posted in General  /  0 comments
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On December 11, AppSense, in conjunction with Health Data Management, hosted a live webinar on Improving Clinical Productivity in a Multi-Platform Environment. The webinar featured Nick Volosin, CTO of Alameda Health System, who discussed how technology can be deployed to improve clinical productivity in a multi-platform environment, while at the

Happy Holidays, and Thanks for a Wonderful 2014

Posted by Doug Lane on December 22, 2014  /   Posted in General  /  0 comments
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As the year winds down, we’d like to raise a glass to our customers, partners, and friends to wish you all a very happy holiday season. It’s been a fun year at AppSense, and we’re extremely proud of all that we have accomplished in 2014. Thanks to the relationships our

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